All items available on DiscountNeonSigns.com are sold with Free Shipping! All products available for purchase are also available to ship out on the next business day. Your product will be shipped out via UPS or FedEx Ground from one of our partners located across the US, and you should receive tracking information via email as each shipment is processed. Transit time will range from 2-5 business days, depending on where your delivery address is located.

All orders are processed Mon-Fri during normal business hours.

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value. We will NOT accept any returned items without a Return Authorization number written on the package. You will need to use our contact form on the following page to request the return of a purchased product:
http://www.discountneonsigns.com/contact-us.html